Who we are
Effective Date: February 2024
Welcome to propertysmart.ca (the “Website”). PropertySmart is deeply committed to safeguarding the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, use, and protection of your information, both when you interact with our Website and in connection with our offline activities.
Who We Are
At PropertySmart, we provide tailored real estate services, prioritizing customer satisfaction and data security. You can also learn more about our regulatory framework by visiting our Licensing & Disclosure1 page. This policy covers data collected through our Website, emails, texts, and other electronic messages with us, as well as through any mobile and desktop applications downloaded from our Website.
These Terms of Service (“Terms”) govern your access to and use of the services and tools provided by PropertySmart Advisory Group Inc. (“PropertySmart.ca,” “we,” “our,” or “us”). These Terms apply to the use of our website located at www.propertysmart.ca (the “Website”), any content, information, or services (collectively, the “Offerings”) provided through the Website, and any other communications or tools provided by us.
By accessing or using PropertySmart.ca, you agree to be bound by these Terms, and any additional terms or policies referenced herein, including our Privacy Policy. If you do not agree to these Terms, please do not use PropertySmart.ca.
1. Changes to These Terms and PropertySmart.ca
(a) We reserve the right to modify or update these Terms at any time. Changes will take effect immediately upon posting on the Website, unless otherwise stated. We will provide notice of updates via email or through the Website. Your continued use of PropertySmart.ca following any updates constitutes your acceptance of the new Terms.
(b) We may, at our sole discretion, modify, suspend, or terminate access to the Website or Offerings for maintenance, updates, or other business reasons without prior notice.
2. User Accounts
(a) To access certain features on PropertySmart.ca, you may need to create a user account (“Account”). You agree to provide accurate, current, and complete information during registration and to keep your Account information updated.
(b) You are responsible for maintaining the confidentiality of your Account credentials and for all activities that occur under your Account. PropertySmart.ca is not liable for unauthorized access to or use of your Account.
(c) We reserve the right to disable or terminate your Account at our discretion, especially if you provide false information or violate these Terms.
3. Information We Collect
Automatically Collected Information: We collect information such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed to improve user experience and Website functionality.
Information You Provide: Personal information, such as your name, email address, and telephone number, may be collected when you interact with us, fill out forms, or correspond via the Website.
Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze trends, and administer the Website. You can adjust your cookie preferences through your browser settings.
For details, refer to our Privacy Policy.
4. How We Use Your Information
We use your personal information for the following purposes:
- To improve and personalize your experience on PropertySmart.ca.
- To respond to your inquiries and provide customer support.
- To send you marketing communications, subject to applicable laws.
- To ensure compliance with these Terms and protect our business interests.
5. Virtual Office Website (VOW) Requirements
PropertySmart.ca may provide access to real estate listings and related data through a Virtual Office Website (“VOW”) in compliance with real estate association regulations.
General Requirements: You acknowledge and agree that:
- You are entering into a lawful broker-consumer relationship with PropertySmart.ca.
- All information accessed through the VOW is for your personal, non-commercial use.
- You will not copy, redistribute, or misuse any data obtained from the VOW.
- The Canadian Real Estate Association (CREA) owns the REALTOR® and MLS® trademarks, and you agree to comply with all related guidelines.
- PropertySmart.ca is not responsible for inaccuracies in listing data provided by third parties.
6. Third-Party Content and Links
PropertySmart.ca may include links to third-party websites or services. We do not endorse or control these third-party offerings and are not responsible for their content, privacy policies, or practices. Your use of third-party websites is at your own risk.
7. User Responsibilities
You agree to:
- Prevent unauthorized access to PropertySmart.ca.
- Use PropertySmart.ca only for lawful purposes and in compliance with these Terms.
- Not impersonate others, upload malicious software, or interfere with Website functionality.
- Avoid any scraping, reverse engineering, or misuse of data provided by the Website.
8. Data Security
We employ industry-standard security measures to protect your personal information. However, we cannot guarantee absolute security due to the nature of the internet. Please refer to our Privacy Policy for more details on how we handle and secure your data.
9. Disclaimers
PropertySmart.ca and its Offerings are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Website, including accuracy, completeness, or availability.
10. Limitation of Liability
To the maximum extent permitted by law, PropertySmart.ca and its affiliates will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Website, data inaccuracies, or any third-party content.
11. Termination
We may terminate or suspend your access to PropertySmart.ca at any time, without notice, for conduct that violates these Terms or is harmful to PropertySmart.ca, its users, or third parties. Upon termination, all provisions that by their nature should survive termination will remain in effect.
12. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any disputes will be resolved in the courts of Edmonton, Alberta.
13. Contact Us
If you have questions about these Terms or need further clarification, please contact us:
Email: info@propertysmart.ca
Address: 10060 Jasper Ave Tower 1, Suite 2020, Edmonton, AB T5J 3R8
By using PropertySmart.ca, you agree to these Terms of Service. If you do not agree, please discontinue use of the Website immediately.
