Who we are
Effective Date: February 2024
Welcome to propertysmart.ca (the “Website”). PropertySmart is deeply committed to safeguarding the privacy and security of your personal information. This Privacy Policy details our practices regarding the collection, use, and protection of your information, both when you interact with our Website and in connection with our offline activities.
Who We Are
At PropertySmart, we provide tailored real estate services, prioritizing customer satisfaction and data security. This policy covers data collected through our Website, emails, texts, and other electronic messages with us, as well as through any mobile and desktop applications downloaded from our Website.
Information We Collect
Automatically Collected Information:
- We gather data such as your IP address, browser type, operating system, referring URLs, access times, and pages viewed to enhance your user experience.
Information You Provide:
- Personal details like your name, email address, telephone number, etc., are collected when you fill out forms or engage in correspondence with us.
Cookies and Tracking Technologies
To improve your browsing experience, analyze site trends, and administer the Website, we use cookies and other tracking technologies. You can manage cookies through your browser settings, choosing to accept or decline non-essential cookies.
How We Use Your Information
We use the information collected for several purposes:
- To personalize our services and improve your experience on our Website.
- To respond to your inquiries and provide customer support.
- To send you marketing communications and promotional offers, with your consent where required by law.
- To conduct analysis for enhancing our Website’s functionality.
- For legal compliance, to enforce our terms and conditions, and to protect our business interests.
Data Security
We employ industry-standard security measures, including encryption and secure server hosting, to protect your information from unauthorized access, disclosure, alteration, or destruction.
Disclosure of Information
Your information may be shared with third-party service providers and partners who assist us in operating our Website and conducting our business. These parties are obligated to maintain the confidentiality of your information. We may also disclose your information as required by law, or to protect ours or others’ rights, property, or safety.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Upon expiry of the necessity, your data is either securely deleted or anonymized.
User Rights
You have rights regarding the access, correction, deletion, and, in some cases, the portability and restriction of processing of your personal data. Contact us at info@propertysmart.ca for requests.
International Data Transfers
Personal information may be processed outside of Canada, under conditions ensuring the protection of your data in accordance with Canadian standards.
Children’s Privacy
Our Website does not target children under 13, and we do not knowingly collect personal information from them. If we become aware of such collection, we will take steps to remove the information promptly.
Data Breach Notification
Should there be any breach of your personal data, we will provide you with timely notification in accordance with applicable laws.
Legal Basis for Processing
Processing of your data is based on various legal grounds, including your consent, the necessity for contract performance, legal obligations, and our legitimate business interests.
Changes to This Privacy Policy
This policy may be updated periodically to reflect changes in our practices or relevant laws. We reserve the right to update or modify this Privacy Policy at any time, without prior notice. Any changes will be effective immediately upon posting on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
For questions or concerns regarding this policy, please contact us:
Email: info@propertysmart.ca
Address: 10060 Jasper Ave Tower 1, Suite 2020 Edmonton, AB T5J 3R8
Your privacy is our top priority, and we are dedicated to protecting your information through our compliance with this policy.
